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📄 Privacy Policy

Wellness Massage VIP Spa**
7250 South Kirkman Road, Suite #104, Orlando, FL 32819
📞 321-240-7498

Last Updated: [11/01/2025]

1. Introduction

Wellness Massage VIP Spa (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, contact us, or use our services.

By using our website or booking services with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Messages submitted through forms

  • Optional information (preferences, questions, notes you send us)

B. Automatically Collected Information

When you visit our site, standard data may be collected automatically:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and analytics data (if enabled)

We do not collect sensitive medical information.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Improve your customer experience

  • Confirm or update bookings

  • Respond to questions or requests

  • Maintain business records

  • Improve website performance

  • Send optional promotions or updates (only if you opt in)

We never sell or rent your personal information.

4. How We Protect Your Information

We use reasonable security measures to protect your information, including:

  • Secure appointment systems

  • Encrypted website forms

  • Restricted internal access

  • Regular security reviews

While no system is 100% secure, we take your privacy seriously and work to safeguard your data.

5. Sharing of Information

We may share information only in the following situations:

  • Service providers assisting with scheduling, payment, or website operations

  • Legal requirements (court orders, law-enforcement requests, or compliance obligations)

  • Business protection (fraud prevention or security risk analysis)

We do not share customer information with marketers, advertisers, or third parties unrelated to our services.

6. Cookies & Analytics

Our website may use cookies or basic analytics tools to track:

  • Traffic patterns

  • Page performance

  • User experience improvements

You can disable cookies in your browser at any time.

7. Links to Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those sites.

8. Your Choices & Rights

You may:

  • Request access to the information we have about you

  • Request corrections to inaccurate information

  • Opt out of promotional messages

  • Request deletion of your data (unless needed for legal purposes)

To make a request, contact us at 321-240-7498.

9. Children’s Privacy

Our services are not intentionally directed toward children under 13.
We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy as needed.
Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Wellness Massage VIP Spa
📍 7250 South Kirkman Road, Suite #104, Orlando, FL 32819
📞 321-240-7498

📘 Code of Conduct & Service Policy

Wellness Massage VIP Spa**
7250 South Kirkman Road, Suite #104, Orlando, FL 32819
📞 321-240-7498

1. Professional Wellness Environment

Wellness Massage VIP Spa is a professional, family-friendly wellness center.
All services provided are strictly non-sexual.
Any request, suggestion, or hint of inappropriate behavior will result in immediate termination of the session and permanent refusal of service.

We reserve the right to contact authorities if necessary.

2. Client Conduct Expectations

To maintain a safe and respectful environment, clients must:

  • Treat staff with courtesy and respect

  • Follow all spa guidelines and directions

  • Use appropriate language at all times

  • Remain fully draped as required

  • Avoid any behavior that may be threatening, unsafe, or inappropriate

  • Refrain from arriving intoxicated by drugs or alcohol

Any violation of these expectations will end the session immediately with no refund.

3. Therapist Safety

Our team members have the right to:

  • End any session if they feel unsafe or disrespected

  • Decline services outside their training or comfort

  • Refuse service to anyone displaying inappropriate behavior

  • Expect a calm, professional, and respectful atmosphere

Protecting our therapists is a top priority.

4. Service Boundaries

Our services include wellness massage, relaxation therapy, and non-medical spa services only.
We do not provide:

  • Medical treatment

  • Sexual services

  • Chiropractic adjustments

  • Diagnoses

  • Prescriptive advice

We operate under strict ethical and professional guidelines.

5. Appointment Etiquette

Clients agree to:

  • Arrive on time

  • Communicate pressure preferences politely

  • Inform the therapist of any discomfort

  • Disclose relevant allergies or sensitivities

  • Follow instructions for safe service

Our goal is a safe and enjoyable experience for every guest.

6. Staff Rights

Therapists may:

  • Modify techniques for safety

  • Adjust draping for comfort and coverage

  • Decline inappropriate requests

  • Stop a session if boundaries are crossed

  • Request assistance from management immediately

Staff well-being is essential to service quality.

7. Right to Refuse Service

We may refuse or discontinue service to any person who:

  • Displays aggressive, threatening, or inappropriate behavior

  • Is under the influence of alcohol or drugs

  • Violates boundaries or disrupts spa operations

  • Attempts to solicit illegal or sexual acts

This policy is enforced with zero exceptions.

8. Compliance & Integrity

We operate in full compliance with Florida state regulations and sustain a safe, ethical, and transparent environment.
Our policies help protect clients, employees, and the integrity of the wellness industry.

9. Agreement of Terms

By booking or receiving services at Wellness Massage VIP Spa, clients acknowledge and agree to abide by this Code of Conduct & Service Policy.

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